Channergy (formerly Mailware) is a back-office ecommerce management solution covering inventory, listing, payments, order management, email notifications, drop ship management and more.
A Multi Channel Manager for marketplaces, webstores & more.
A retail POS
Order, Inventory & Customer management.
Report Writer, Script Editor and loads of useful tools
Run locally or in the cloud.
Easy to use & touch screen friendly.
Automatically sync inventory with your warehouses, stores and online.
Channergy Does Everything
Channels, Orders, Customers, Inventory and more…
Channergy began over 20 years ago as a full backoffice system. It was designed for mail order businesses and offered order entry, order import, inventory management, customer relations, purchasing and receiving,emailing, reports etc. It is a big system and has kept pace with the times.
In 2009 Channergy added a multi channel manager which communicates with Amazon, ebay, Rakuten, Sears, Magento, Shopify, Big Commerce, Shopify and many other ecommerce solutions. It downloads orders, uploads listings and updates product changes, and uploads shipping confirmations. It keeps your inventory in sync across all of these.
POS & 3rd Party Support
Channergy works with third party programs including Quickbooks and other accounting packages, shipping software like UPS Worldship, FedEx Ship Manager, Endicia Pro, Stamps.com and many other systems like credit card processors.
Channergy also includes a full point of sale system that integrates with your channels and manages inventory across all of them.
How Does It Work?
Channergy is a multi channel and omni channel manager, a Point of Sale (POS) and a full back office system that does more than talk to your web store. With Channergy, you can process orders and manage inventory for all your channels and retail stores, interact with customers based on their buying habits, ship orders, and much more. Check out the features to the right to learn more.
The Multi Channel Manager (MCM)
Products you sell may exist in multiple online locations: marketplaces, auction websites, and your web store(s). Managing all these services manually can be troublesome and time consuming. Channergy works with all of your online stores, marketplaces, and auction sites to eliminate micromanagement. Channergy creates new listings and updates inventory counts across your sites as items are sold. Orders are downloaded automatically at the intervals you set, ready to fulfill. And after orders are shipped, Channergy uploads tracking numbers and ship dates.
Full Back Office System
What makes Channergy different? It is a complete back office system. Use Channergy to update inventory in multiple locations, manage customers, send emails, create purchase orders, process returns, enter phone orders, track ads and much, much more. There are hundreds of features in the back office system alone that you won’t find in online solutions or simple channel managers – features you need to run your mail order business. See our whitepaper “Cloud vs. Local Apps“
Integrated Third Party Software
Channergy works with dozens of third party packages so you do not have to give up your favorite software. Ship with UPS Worldship, Fedex Manager, Endicia and more. Channergy exports to Quickbooks and other accounting packages – everything your bookkeeper and CPA needs is included. Process credit cards directly from Channergy with your choice of over one hundred credit card providers. Verify addresses with NCOA services like AccuZip and Mailers +4. Send and receive data from drop shippers, vendors, wholesalers and retailers. This list is as long as there are software systems. For a partial list visit our Integration page.