FLEXOMS

FLEXIBLE ORDER MANAGEMENT SYSTEM

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Description

FROM ORDER PLACEMENT THROUGH FULFILLMENT

Flexibility is key to handling your customer orders, from initial acquisition to final order fulfillment and beyond. Streamline your order processing by taking orders from all channels, managing inventory, processing payments, and fulfillment of the order.

FROM ORDER PLACEMENT THROUGH FULFILLMENT

STREAMLINED OPERATIONS

Create a Seamless Customer Experience

FlexOMS™ helps you streamline and improve your operations through a multi-channel, full-featured platform. From order inflow and address standardization to inventory allocation, payment authorization, order disbursement and shipment, FlexOMS™ offers everything you need in a single platform.

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OMNI-CHANNEL

Seamlessly manage and maintain visibility into every channel.

FlexOMS™ uses a unified customer database for real-time, consolidated views of transactional information across channels.

CUSTOMIZABLE

Customizable to suit your needs.

The modular system design allows maximum flexibility to integrate seamlessly with existing tools and systems or supply an end-to-end solution.

SCALABLE

FlexOMS™ grows with your business and your customer base.

Whether your business has one product or thousands, one business model or many, SFG’s flexible order management system has the business rule sets to manage your order flows and customer information as your business grows.

FEATURES

WHAT CAN FlexOMS™ DO FOR YOU?

Integration

FlexOMS™ integrates with your front-end shopping cart and back-end operations — whether they are in-house or outsourced.

Simplified Management

Maintain storage locations, inventory levels, pick/pack and shipping instructions seamlessly throughout the entire process.

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Real-Time Inventory Visibility

Handle the allocation of your inventory, oversee backorder options in real time, and set minimum and reorder triggers, regardless of location.

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Process Payments Securely

Robust security measures protect sensitive customer details and payment information and keep you compliant with the Payment Card Industry Data Security Standard.

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Know Your Customers

Maintain a 360-degree view of your customers for an in-depth view of the customer journey from click to ship.

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Spot and Correct Errors

FlexOMS™ can automatically spot and revise errors in customer shipping addresses so shipments make it to the correct recipient.

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Keep Customers in the Loop

FlexOMS™ automatically sends notification emails to let customers know when their orders have shipped, and when they can expect delivery.

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Expert Shipping

We use only top-notch and trusted shipping vendors for order distribution, so orders arrive undamaged and on time.

Pricing Details :

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