Replyco

Replyco is an all-in-one customer service tool that integrates with channels including eBay, Amazon, and Shopify, centralizing messages and helping ecommerce businesses to improve response rates. Features include automated message organization, auto-responders, message auto-assignment, and priority settings.

“Replyco helped us get setup and streamlined across all sales channels. The auto-responses really help our SLA with Amazon and the team is extremely helpful. This software certainly suits any online business wishing to increase customer satisfaction scores.”

Take Control of Your Inbox

Overwhelmed by customer emails?
Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more.

Grow Your eCommerce Business with Lightning Fast Replies

The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships.

Organize

Everything you need to centralize and organize customer emails across marketplaces and stores.

Automate

Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings.

Communicate

Respond to messages quickly and efficiently with email templates and access to order information.

Reporting

Monitor performance to fine tune your customer support strategy for stores and teams.

Returns / Refunds

Process Returns and Refunds for your eBay stores directly from Replyco.

Multi-Channel Support

Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

Concierge Support

As a customer care-based company, we believe in offering first-class, all-access support to every Replyco customer regardless of service level.